Privacy Policy

Privacy Policy for Rollerway Skate Centre Online,

With website changes, and changes to our online sales activities, and subject to regulatory changes by state and national bodies, plus due to world-wide shortages of skating equipment, gear & inline or roller skates, the following is under review.

Rollerway Skate Centre is committed to providing you with the best possible customer service experience. We respect your privacy and will not sell or share your personal information with anyone outside our company without your stated or implied consent, and in keeping with any prevailing laws and statutory requirements that we are reasonably aware of

Where your information must be shared with couriers (for example) to facilitate the delivery of your purchases, only the minimum required information will be passed on, and only where it relates directly to a service that is implied by the nature of that relationship, i.e. so that your goods can be delivered.

Collection of your personal information

There are many aspects of the site that can be viewed without providing personal information, however, for access to future Rollerway customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

Where purchases or payments are made through the financial institutions that service our customers directly, or through mechanisms that we facilitate, we will operate on the basis that we will only deal with service providers who have a good local or international reputation, and that are well known to the Australian community.  The following section will expand further.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight/shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Rollerway takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we customarily collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site, and help us understand what our customers are interested in, to better focus our efforts and information.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will only use data collected from the time of the policy change forward, in relation to those new uses, unless tacit approval has already been obtained, and we will adhere to our updated practices.

Changes to this Privacy Policy

Rollerway reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Rollerway reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.  This relates to personally idenfiable information only.

Contacting us

Rollerway welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by telephone or in writing via the following, during business hours Monday to Friday. (9:30-6:00)

Call: (04) 11 33 55 44

Post:  Attn: Privacy Policy
Rollerway Skate Centre
PO Box 555,  Belmont, VIC 3216